Data Recovery Process

LostData streamlines the data recovery process with a four-step course of action designed with you and your data in mind.

From simple to complex situation

From the initial consultation to ongoing support, more businesses and consumers choose LostData Data Recovery solutions and software in any data loss situation – from simple to the most complex and catastrophic.

Step 1: Free phone consultation

During your first phone consultation, LostData initiates the process by assessing your data loss situation to determine the best and most cost-effective data recovery solution. We provide an overview of the data recovery process including service-level options and review pricing options for data recovery services.

Step 2: Evaluation

LostData provides you with comprehensive evaluation results before you decide to proceed with your data recovery. This transparent process enables you to make an informed decision and includes:

  • Analyzing media and damage to determine the condition of data
  • Optional guaranteed list of all recoverable files*
  • Providing a guaranteed fixed price for data recovery service along with a detailed analysis report from our engineering team

Step 3: Data recovery service

Following the initial consultation and evaluation, LostData identifies the specific data recovery software, file recovery software, and/or RAID data recovery software required to meet your needs. You will receive a LostData Online login to track progress, status, and ongoing details of your data recovery. Upon receipt of the signed Data Recovery Service Authorization Form, engineers perform physical repairs and recover data using over 120 proprietary tools.

Step 4: Project completion

Once the recovery is complete, LostData provides the following:

  • Delivery of recovered data on your media of choice (hard drive or DVD)
  • The timely return of recovered data based on the selected method and service level
  • Simple instructions on how to access and reinstall recovered data
  • World-class customer service and technical support staff available for assistance

*If you would like a guaranteed file listing report with your evaluation report, then please speak to one of our data consultants about a LostData Verified report. Please note: a fee may be required depending on the service type selected.

When data is lost, discover what is recoverable quickly, easily, and without commitment.

Data Return

– Our Post-Recovery Team will:
■ Securely return your data on an encrypted USB drive via next day service
■ If requested, organize secure online file transfer of a subset of time-sensitive files
(less than 10GB)
■ Coordinate technical support to ensure data is successfully restored

Data Recovery Process

– Our Data Recovery Expert Engineers will:
■ Overcome internal and electromechanical problems with your media in order to
image the raw data
■ Rebuild and repair the file structures from the image
■ Extract the recovered data to new media

In-lab Media Evaluation

– Our Data Recovery Evaluation Team will:
■ Provide an expert inspection of your media typically within 4 hours of the media
arriving at our lab
■ Create a free evaluation report detailing the specifics of your data recovery case
■ Propose recovery options with a fixed pricing quotation

Free Phone Consultation

– Our Data Recovery Consultants will:
■ Assess your data loss to determine the best, most cost-effective solution
■ Provide data recovery service methods and service level options
■ Advice on next steps to begin your free evaluation
■ Coordinate free shipping to an LostData lab

Why trust Us with your
critical data?

■ We are pioneers in data management.
LostData is the Saudi first data
recovery lab with cleanroom>
■ We have an unrivaled knowledge of data recovery solutions to
address any situation.
■ We have proprietary tools and techniques, and
24/7/365 availability.
■ We are the most trusted name in data
management – every year we perform
1,000 data recovery jobs.
■ We are security compliant.

Start recovering your data!

Contact our team of experts. LostData accommodates everyone – from the largest government or enterprise organization to an individual who may have lost their digital photos and everyone in between.